What can be expected of information and communication technologies in terms of

Source: Emeraldinsight.com

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Publication type: Journal article

In a nutshell: This article uses four case studies to illustrate the contradictory logics shaping the personal empowerment process. Using these logics, an ICT user may play roles as patient, client, consumer, or citizen.

Length of publication: 15 pages

Acknowledgement: NHS Evidence Innovation and Improvement Specialist Collection