Feeling better? Improving patient experience in hospital

Source: NHS Confederation

Follow this link for fulltext

Date of publication: January 2011

Publication type: Report

In a nutshell: This report examines improving patients’ experiences of hospital care, looking at both UK and USA hospital providers that have made significant progress in providing patient-centred services.

Length of publication: 20 pages

Acknowledgement: NHS Evidence – health management news alert

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